24/7 support
An AI agent, by text and voice, that replies in seconds, understands what the person is looking for and hands over to the team when needed.
- Replies in seconds
- Text and voice
- Handover to the team
The problem
Many requests arrive outside business hours or at peak times. When no one answers in time, the customer goes to a competitor.
What we do
An AI agent replies in seconds, by text or voice, understands what the person is looking for, asks the right questions and hands over to the team when needed.
What it includes
Text agent
Replies on WhatsApp, the website chat and Instagram and qualifies the request.
Voice agent
Answers calls and routes the request.
Request qualification
Asks the right questions to understand what the person needs.
Handover to the team
Passes the contact to the team when needed, with context.
Limits defined with you
We define what the agent does and does not do. The specific channels are defined in the initial conversation.
How it works
We define what the agent knows and does
We understand your business and the most common requests.
We connect the channels
WhatsApp, website chat, Instagram and phone, as makes sense.
We monitor and adjust
We refine based on real conversations.
What we don't promise
- We don't promise lead numbers or results.
- It doesn't replace your team; it supports it.
- The specific channels are defined in the initial conversation.